CRAVE should be available in the moments that matter.

Our commitment

Access is part of how we design and deliver CRAVE. We are working to make our website and digital experiences understandable, navigable, and usable by people with a wide range of abilities, technologies, and ways of interacting.

Our development target is the Web Content Accessibility Guidelines, WCAG 2.2 Level AA. These guidelines help teams create content that is more perceivable, operable, understandable, and robust. Because accessibility is an ongoing practice, we continue to review, test, learn, and improve as the website and CRAVE offerings evolve.

What we are working to support

Our accessibility work includes:

1. Clear page structure, headings, labels, instructions, and link text.
2. Keyboard access and visible focus for navigation and interactive controls.
3. Compatibility with commonly used screen readers and browser accessibility features.
4. Sufficient color contrast and information that does not rely on color alone.
5. Text resizing and browser zoom without loss of content or function.
6. Responsive layouts for desktop, tablet, and mobile devices.
7. Accessible forms, validation, error messages, confirmation states, accounts, and checkout flows.
8. Text alternatives for meaningful images and accessible treatment of decorative images.
9. Captions for prerecorded video with meaningful speech and audio.
10. Transcripts or equivalent text alternatives when they provide meaningful additional access.
11. Accessible downloadable workbooks, tools, and supporting documents.
12. Alternatives for interactions that require precise movement, dragging, hovering, or time limits.

CRAVE videos, tools, and course materials

The individual CRAVE experience is designed to include videos, exercises, workbooks, tools, reflection, and a scheduled trainer conversation. We will work to provide captions, readable transcripts or equivalent text where appropriate, accessible controls, logical course navigation, and downloadable materials that can be used with common assistive technologies.

If a particular exercise, document, video, or platform feature creates a barrier, contact us. When reasonably possible, we will work with you to provide the information or activity in another usable format.

Third-party services

CRAVE may use third-party services for hosting, payments, scheduling, video, forms, accounts, or course delivery. We do not control every aspect of an outside platform, but we consider accessibility when selecting and configuring services and will work to address barriers within our control.

If a third-party feature prevents you from completing an important task, tell us what you were trying to do. We will work to identify a reasonable alternative when possible.

Ongoing improvement

Accessibility is an ongoing responsibility. New pages, features, materials, and platform updates can introduce barriers even after testing. We welcome feedback because it helps us identify what automated tools and internal reviews may miss.

This statement does not claim that every page, document, feature, or third-party service is perfectly accessible. It describes our commitment, current direction, and process for improvement.